The TOFFR.co.uk website (the “Site”) is owned and operated by TOFFR Ltd. We are committed to safeguarding your privacy online. We will only collect, store and use your personal information for specific purposes. We use your personal information to support and enhance our relationship with you. We only share your personal information in accordance with the Data Protection Act 1998 and other applicable laws. You may contact TOFFR at any time with any privacy questions or concerns and to see the personal information you have given us and request correction.
When you register to purchase products through TOFFR.co.uk we ask for information such as your name, e-mail address, postal address, and contact details. TOFFR.co.uk then keeps a record of this information.
We keep a record of any purchase/s you make from any purchases at TOFFR.co.uk. This means that we can deal with any queries or problems you may have, and also so we can ensure that any information that we send to you is relevant.
We keep a record of any e-mail correspondence you send us, so we can track any problems or concerns you’ve had with any of the items you purchase.
If you contact TOFFR.co.uk by telephone we may record, store and use that call for future training or business purposes. This includes, without limitation, use for dispute resolution and/or complaints management.
We may also ask you questions from time to time by email, that will give us information that will be used to improve your experience of shopping at TOFFR.co.uk. You do not have to answer these questions, but if you do we can communicate with you in a more relevant way.
If you would like to revise the information you have provided to us because you feel that what we currently have on record is incorrect, and/or you would like your information erased from our records, you can so do by contacting us in accordance with the information provided at ‘further information’ below.
All the information we collect via the Site or through correspondence (including telephone calls) with you is used to operate and improve the service we offer you and to personalise our service. We are committed to using your personal information only for:
During your account setup process, you are given the opportunity to select some of the ways in which we may use your details.
These are the circumstances in which we may share some of your data with others:
The internet is a global network, so it is possible for your data to travel internationally, which may include places outside the United Kingdom. If you visit or shop at TOFFR.co.uk, you’re agreeing and authorising us to process data in this way.
You acknowledge that the Internet is not a 100% secure medium for communication and, accordingly, we cannot guarantee the security of any information you send to us (or we send to you) via the Internet. We are not responsible for any damages which you, or others, may suffer because of the loss of confidentiality of such information.
We take every precaution to protect your information. To this end all personal information stored by us is kept on a server in a secure environment.
Secure Socket Layer (“SSL”) encryption technology is used for protection of information in transit for any sensitive transactions such as payments.
We do not store or process your card details ourselves, they are processed and stored via one of our contracted third-party service providers.
Only employees and any third-party service providers who need the information to perform a specific job are granted access to personally identifiable information.
If you have elected to store your credit or debit card details with TOFFR.co.uk those details will appear automatically on the Payments page when you proceed to purchase a product with us. To ensure the security of your credit and debit card details we:
If you would like to revise the credit and debit card details you have provided to us because you feel that what we currently have on record is incorrect, and/or you would like those details erased from our records, you can do so by contacting us in accordance with the information provided at ‘further information’ below.
Please keep in mind that whenever you voluntarily disclose personal information online in non-protected environments – for example through email – that information can be collected and used by others. In short, if you post personal information online that is accessible to the public, you may receive unsolicited messages from other parties in return. Also remember to close your browser window when you have finished your work. This is to ensure that others cannot access your personal information and correspondence if you share a computer with someone else or are using a computer in a public place like a library or Internet café. We cannot ensure or warrant the security of any information you transmit to us, and you do so at your own risk. Once we receive your transmission, we make our best effort to ensure its security on our systems.
To see all the information we have about you, and to correct any inaccuracies, please write to us at: TOFFR Ltd, Plymouth Copse, Caerwys Road, Babell, Holywell, Flintshire, CH8 8PZ
If you no longer wish to receive any further email messages, post or other communications from us or you no longer wish to be contacted by other companies who you permitted us to provide your details to then please change your communication preferences accordingly here